Anti-spam policy

This is a straightforward anti-spam policy template. It may be suitable for use by service providers on the internet whose services might be abused by spammers. It can be used as a stand-alone document, or incorporated into more wide-ranging terms and conditions.

The document begins by defining spam as "unsolicited, bulk or indiscriminate messages, typically sent for a commercial purpose". It prohibits spam generally, and puts users on notice that automated systems may be used to scan for spam. It gives particular guidance to users in relation to issues like false positives, avoiding spam filters, and the possibility of unwanted communications being received from the service operator.

1. Introduction
2. Spam filtering
3. Spam filtering issues
4. User spam
5. Receipt of unwanted messages from us
6. Variation
7. Our details

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