We designed this website maintenance agreement template for use in relation to the provision of a wide range of website maintenance services: adding new content to websites, updates to website design and software, back-up of websites, helpdesk services, and technical support services relating to websites.

The website maintenance agreement is in traditional "agreement" form, and should be signed in hard copy by or on behalf of each of the parties.

The agreement is 13 pages long (including the cover sheet) and contains the following provisions:

(1) Definitions and interpretation
(2) Term
(3) Services
(4) Customer responsibilities
(5) Intellectual Property Rights
(6) Charges and payment
(7) Warranties
(8) Limitations and exclusions of liability
(9) Data protection
(10) Confidentiality
(11) Force Majeure Events
(12) Termination
(13) Effects of Termination
(14) General

You can review the first few pages of the website maintenance agreement here:

Sample Website Maintenance Agreement

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